Privacy Notice
Last updated: 11 October 2026
1. Who we are
Staging Stories Ltd ("Staging Stories", "we", "us" or "our") is a company registered in England and Wales under company number 17499386.
Our registered office is:
20 Audley Road
Folkestone
CT20 3QA
United Kingdom
We provide interior styling, property staging and experiential styling services to business clients and private individuals.
For questions about this notice or how we handle personal information, contact us at contact@stagingstories.co.uk.
2. Information we collect
When you contact us through our website, we collect the information you provide, which currently includes:
Your forename and surname.
Your email address.
The contents of your message.
If we subsequently discuss or undertake a project with you, we may also collect relevant correspondence, project details, quotation and contract information, billing details and other information necessary to provide our services or manage our relationship with you.
Our website may also collect technical information through cookies and similar technologies, as described in our Cookie Policy.
Please avoid including sensitive personal information in website enquiries unless it is genuinely necessary.
3. How we use your information
We use personal information to:
Respond to enquiries and requests.
Discuss potential projects and prepare quotations or proposals.
Provide and manage services where we agree to work together.
Communicate with clients and relevant suppliers or project partners where necessary.
Maintain appropriate business, accounting and contractual records.
Operate, protect and improve our website.
Establish, exercise or defend legal claims where necessary.
We do not currently operate a mailing list or use website enquiries to add people to an unrelated marketing list.
4. Our lawful bases for using personal information
Data protection law requires us to have a lawful basis for processing personal information. Depending on the circumstances, we rely on the following:
Taking steps at your request before entering into a contract, and performing a contract. We use relevant information to respond to project enquiries, prepare proposals and provide agreed services where this is necessary.
Legitimate interests. We may use information where necessary for our legitimate business interests, such as managing enquiries, maintaining business records, protecting our business and improving our website, provided those interests are not overridden by your rights and interests.
Legal obligations. We retain and use information where necessary to comply with applicable legal, tax and accounting requirements.
Where we rely on consent for a particular activity, we will explain this and provide a way to withdraw consent.
5. Who we share information with
We may share relevant information with service providers who help us operate our business, including:
Squarespace, which hosts our website and provides website and enquiry-form functionality.
Google, which provides the Gmail service we use for business email.
Professional advisers, such as accountants, solicitors and insurance brokers, where appropriate.
Suppliers, subcontractors or project partners where sharing information is necessary to discuss or deliver a project.
Regulators, public authorities or other parties where disclosure is required by law or necessary to establish, exercise or defend legal claims.
We only share information that is appropriate for the relevant purpose. We do not sell personal information.
6. International processing
Some of our service providers may process or store information outside the United Kingdom. Where this occurs, we will take the steps required by applicable data protection law to ensure that any international transfer is lawful and appropriately protected.
7. How long we keep information
We retain personal information only for as long as reasonably necessary for the purposes described in this notice, taking account of legal requirements and legitimate business needs.
Unsuccessful enquiries: normally 12 months after the last meaningful contact, unless there is a reason to retain information longer.
Client and project records: for as long as necessary to manage the relationship, fulfil contractual obligations and address potential disputes.
Financial and tax records: for the applicable statutory retention period.
Website and cookie information: for the period appropriate to the relevant cookie, setting or service.
We may retain relevant information for longer where required by law or where reasonably necessary to establish, exercise or defend a legal claim.
8. Your data protection rights
Depending on the circumstances and applicable law, you may have the right to:
Request access to personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of information.
Ask us to restrict certain processing.
Object to processing carried out on the basis of legitimate interests.
Request a copy of certain information in a portable format.
Withdraw consent where processing relies on consent.
These rights are subject to applicable legal conditions and exceptions. To exercise a right, contact contact@stagingstories.co.uk.
9. Complaints
Please contact us first if you have a concern about how we handle personal information, so that we can try to resolve it.
You also have the right to complain to the UK Information Commissioner's Office (ICO):
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113
10. Third-party websites
Our website may link to third-party websites and services, including Instagram. If you follow an external link, the relevant provider's privacy practices and terms will apply to your use of that service.
We do not control the privacy practices of third-party websites.
11. Changes to this notice
We may update this Privacy Notice when our business, website or data-processing practices change. The latest version will be published on our website with its updated date.